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Success Stories

Business Continuity Solutions

For Post Insurance, managing inbound call flow is essential - to ensure that every call is answered and customer contact is constantly maintained.

The key to our Inbound service for Post Insurance is that they're in control and not reliant on a network operator to make changes for them. Our inbound service provides a ready-made business continuity solution. We can instantly direct calls to another location, either manually or automatically, in the event of an outage or other issue. And with our 18XX numbers, customers can call free or at reduced rates.

It's an efficient, cost-effective way to grow business, enhance marketing, increase customer satisfaction and significantly reduce telecommunications costs.

The other big advantage is that it helps make advertising and marketing campaigns more cost effective. An efficient inbound call flow helps Post Insurance to fine tune their operations, and offers a strong return on investment.